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The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are...

Imagine this: you leave your house for vacation. You live in a shady neighborhood but feel confident your locks are secure, but you also don’t checkthem daily. Are they really locked and safe? A tiny crack or hidden weakness could have occurred. It’s a disaster...

The global cost of a data breach last year was USD $4.45 million. This is an increase of 15% over three years. As we step into 2024, it's crucial to be aware of emerging technology threats. Ones that could potentially disrupt and harm your business. Technology is...

Technology is reshaping the world of work at an unprecedented pace. From artificial intelligence to web3, from the metaverse to the hybrid work model. We are witnessing a series of technological revolutions. They are transforming how we communicate, collaborate,...

What makes a great help desk and why you need a Tool? A great help desk lays the foundation for a satisfying customer success. Help desks are primarily responsible for providing solutions to people who need IT support. They are also responsible for responding quickly...

The most frequent cyber threats target small and medium-sized businesses (SMBs), sometimes even more frequently because SMBs typically have less protection measures in place and are therefore more susceptible. According to the 2021 Verizon Data Breach Investigations...

Customer: A growing Family Office in the Caribbean This small Family Office already had invested in Microsoft 365 and had an in-house IT resource. The IT demand had increased due to a larger staff size and now needed a helpdesk to manage the demand and access to...

Customer: A new wealth management company in the Caribbean The company was set up in response to a request for wealth management Services from a significant client by a team of four industry experts. Why is this story interesting: This is an excellent example of a...

Customer: Medium-sized Caribbean wealth management company servicing multiple families Managed Services The company is a successful Family Office business in the Bahamas with 25 staff and a small group of global relationship executives. They serve clients globally and...

Managed Service Providers, who are they, what do they do, and do you need one? Many of the technical challenges and frustrations that small to medium legal, wealth management and family office owners regularly face have been also...