What makes a great help desk and why you need a Tool? A great help desk lays the foundation for a satisfying customer success. Help desks are primarily responsible for providing solutions to people who need IT support. They are also responsible for responding quickly...
The most frequent cyber threats target small and medium-sized businesses (SMBs), sometimes even more frequently because SMBs typically have less protection measures in place and are therefore more susceptible. According to the 2021 Verizon Data Breach Investigations...
Managed Service Providers, who are they, what do they do, and do you need one? Many of the technical challenges and frustrations that small to medium legal, wealth management and family office owners regularly face have been also faced by large financial services...
