The global cost of a data breach last year was USD $4.45 million. This is an increase of 15% over three years. As we step into 2024, it’s crucial to be aware of emerging technology threats. Ones that could potentially disrupt and harm your business. Technology...
Technology is reshaping the world of work at an unprecedented pace. From artificial intelligence to web3, from the metaverse to the hybrid work model. We are witnessing a series of technological revolutions. They are transforming how we communicate, collaborate,...
What makes a great help desk and why you need a Tool? A great help desk lays the foundation for a satisfying customer success. Help desks are primarily responsible for providing solutions to people who need IT support. They are also responsible for responding quickly...
The most frequent cyber threats target small and medium-sized businesses (SMBs), sometimes even more frequently because SMBs typically have less protection measures in place and are therefore more susceptible. According to the 2021 Verizon Data Breach Investigations...
Customer: A growing Family Office in the Caribbean This small Family Office already had invested in Microsoft 365 and had an in-house IT resource. The IT demand had increased due to a larger staff size and now needed a helpdesk to manage the demand and access to...
